Seven Magnum LTD

Refund & Returns Policy

Overview

We appreciate your trust in our products and services at sevenmagnumltd.co.uk, operated by Seven Magnum LTD. Our commitment to your satisfaction is paramount, and we have established a transparent refund policy to ensure a seamless experience.

Money-Back Guarantee:

We proudly offer a money-back guarantee for all purchases made on our platform, with the understanding that any refund granted will not exceed 10% of the purchase amount. You are eligible for a refund within a 14-day window from your purchase, with the maximum refund capped at 10%.

Eligibility Period:

To initiate a refund, please submit a written request within 14 days of the service delivery or the relevant transaction. After this stipulated period, regrettably, no refund requests can be accommodated.

Cancellation Policy:

Clients retain the right to cancel services within 14 days of agreeing, with a 10% refund, unless services have already been substantially provided.

Refunds

Refund Requests:

All refund requests must be formally submitted in writing to payment@sevenmagnumltd.co.uk and should include the reason for the refund, accompanied by any necessary supporting documentation.

Refund Criteria:

Refunds will be considered in cases of failure to deliver promised services, dissatisfaction with service quality, or under any circumstances deemed eligible for a refund as per applicable laws.

Refund Processing:

Upon receipt of a refund request, our team will promptly review it. If the request aligns with our eligibility criteria, the refund will be processed within 14 business days, utilizing the original payment method. If this proves unfeasible, we will work with you to establish an alternative method.

Partial Refunds:

Partial refunds may be considered in specific situations, such as for items with evident signs of use, opened software, or items not in their original condition.

Exchanges

Non-Returnable Items:

Regrettably, we do not accept returns for gift cards, downloadable software products, and other specified items.

Receipt or Proof of Purchase:

For the completion of any return, we kindly request a valid receipt or proof of purchase.

Late or Missing Refunds:

If your refund is not processed within the anticipated timeframe, or if you haven’t received confirmation, we urge you to promptly contact us at support@sevenmagnumltd.co.uk.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Need help?

Contact Information:

For all refund-related inquiries or to submit a refund request, our dedicated team can be reached at [contact information].

Policy Updates:

This policy, effective from January 2024, is subject to periodic review and may be modified without prior notice. We encourage you to regularly revisit this policy for any updates.
Thank you for your understanding, and we look forward to continuing to serve you with the utmost professionalism.